Sales Brain
Agent. Supplies the cited answers Live Coach shows while the customer is still on the line.
Ai1 app
Live Coach: help beside you while the sales call is still going
Talk-time cues, a cited answer to the question the customer just asked, and the next question to ask, on screen during the call.
Live Coach is an app inside Ai1, the AI agent platform by MyZone AI. It runs beside your call and draws its answers from Sales Brain, your own sales knowledge.
- Part of Ai1
- Runs on your private server
Answers in the moment
A cited answer to the customer's question appears while you can still use it.
Less talking, more listening
Talk-ratio cues show when the rep has held the floor too long.
A clear next step
Next moves suggest the question to ask and what is still left to cover.
Talk to the agent
You can just ask the Sales Brain or the Sales Call Coach
During a call, reps type a question into Ask about this call and get a short, cited answer drawn from Sales Brain.
Sales Call Coach
Agent. Scores the recorded call afterwards and keeps the rep's coaching history.
Ask in chat or Slack
Ask in plain words: "What did they just say about their budget, and what should I ask next?" The agent reads the app and answers.
At a glance
Live Coach in short
| Before anything starts | The call needs consent first |
|---|---|
| Cues during the call | Talk ratio, timing and keywords you choose |
| How often it nudges | Aggressive, Balanced or Conservative |
| Answers come from | Sales Brain, with the source shown |
| After the call | Call Report scores the recording |
Why coach during the call, not only after?
A review after the call helps the next one. A cue during the call can still change this one: the rep hears the price question answered with its source, sees they have talked too long, and knows what to ask before the customer hangs up.
Tuned to your team. Pick a keyword pack and the talk ratio each rep should stay within.
Right voice, right person. This is me tags the rep's own voice so talk-time is counted correctly.
How it works
From the first hello to the next move
Live Coach listens only once the call has consent, then keeps its cues short so the rep stays in the conversation.
Step 1: Consent
The call is confirmed as consented before any transcript or coaching appears.
Step 2: Listen
The call is transcribed as it happens, and the rep can tag their own voice with This is me.
Step 3: Answer
Questions about this call get a short answer with its source from Sales Brain.
Step 4: Next move
The panel suggests the next question and what is left on the checklist.
Built-in guardrails
Consent first, sales topics only
Live Coach runs inside Ai1, under the same rules as every agent.
- No transcript and no coaching until the call has consent.
- Answers stay within your sales knowledge and show where they came from.
- It coaches the rep on screen. It never speaks to the customer.
Better together
Works well with
Live Coach pairs well with these.
Call Report
App. Scores the recorded call against your playbook once it ends.
Sales Brain
App. Holds the sales knowledge Live Coach answers from.
Sales Manager
Agent. Uses what the coaching shows to improve the whole team.
Common questions
Frequently asked questions about Live Coach
Does Live Coach listen before the call has consent?
No. It waits for consent on the call before any transcript or coaching appears.
Where do the answers come from?
From Sales Brain, your company's own sales knowledge, and each answer shows its source.
Without Sales Brain, Live Coach still gives talk-time and keyword cues.
Can I change how often it nudges?
Yes. Pick Aggressive, Balanced or Conservative cues, a keyword pack and the talk ratio a rep should stay within.
How does it work with Call Report?
Live Coach helps during the call. Call Report scores the recording afterwards and keeps each rep's coaching history.
Is Live Coach available today?
Yes. Live Coach is part of Ai1 and ready to use.
See Live Coach on a sales call
Book a call and we will show you Live Coach working from your own sales knowledge.
- Your own private serverEvery Ai1 plan runs on a private server that belongs to your business alone.
- Your data stays yoursStored on your server, not used to train AI models, and you can export everything you build at any time.
- Choose your AI modelBring your own AI provider account and pay it directly, with no markup from us.
- No lock-inMonthly plans run month to month with no long-term commitment, and everything you build can be exported.